Frequently Asked Questions
Find quick answers or track your orders below
How Can We Help?
Ordering Questions
Is your ordering system secure?
Yes, we use fraud protection and Shopify's secure payment systems to ensure your information is safe.
Can I modify my order after placing it?
Orders can be modified within 1hour of placement. Please contact our support team immediately if you need to make changes.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience.
Shipping & Delivery
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping options are available for faster delivery.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by destination.
What if my package is lost or damaged?
We'll replace lost or damaged items at no cost to you. Please contact us within 48 hours of delivery.
Returns & Refunds
What is your return policy?
We offer30-day returns on most items. Items must be in original condition with tags attached.
How do I start a return?
Use the Return Order tool above or contact our customer service team to initiate your return.
When will I receive my refund?
Refunds are processed within 3-5 business days after we receive your returned item.
